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Delivery Policy  After ordering online, you will receive an email confirmation containing your order details.  We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to dispatch your goods via road freight within 14 working days; however if goods are immediately unavailable delivery will take a little longer.   If you wish to query a delivery please contact us at mailorder@cullenwines.com.au or phone dispatch at 08 9755 5277.

Refund & Returns Policy   If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods.  Please email us at mailorder@cullenwines.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.  This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.  The buyer must arrange the return on these goods to Cullen Wines, PO Box 17 Cowaramup WA 6284.  The buyer assumes any risk of lost, theft or damaged goods during return transit.

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